Kcetin20 Posted May 6, 2015 Share Posted May 6, 2015 (edited) Hello, I've bought a key but still didnt get a username and password paid over paypal. Edited May 6, 2015 by hackbart removed image url Quote Link to comment
hackbart Posted May 6, 2015 Share Posted May 6, 2015 The mail is sent automatically by the server. Please make sure that it did not went into spam of your provider. Quote Link to comment
Kcetin20 Posted May 6, 2015 Author Share Posted May 6, 2015 Hackbart thanks i got the files, was too hyped about it Quote Link to comment
Chitose Kyu Posted October 17, 2017 Share Posted October 17, 2017 Hi , I had bought DVBViewer before , and used it with no problem , then yesterday I had to install Win10 again due to hard disk problem , I lost the DVBViewer all data file , so I buy it again ........ i can get in the member section and download DVBViewer setup ( because I buy it long time ago and maybe google save my password ) . When I start installing DVBViewer , it ask me to fill in user name and password , and key file is missing ....... how can I get my key file again ? I don’t get any email from DVBViewer after I paid online , thank you ! Quote Link to comment
Chitose Kyu Posted October 17, 2017 Share Posted October 17, 2017 Now I cannot get in member section and cannot use DVBViewer after I paid online , pls help ...... Quote Link to comment
Chitose Kyu Posted October 18, 2017 Share Posted October 18, 2017 I have the same problem , I check the spam bin too , no any email from DVBViewer was revived after I paid .... it over 8 hours ..... Quote Link to comment
hackbart Posted October 18, 2017 Share Posted October 18, 2017 Send a mail to bhackbart-at-cmuv.de and ask for a new one. Also keep in mind that we live in GMT which differs a bit with Asia. Sending is an automated process tho. Many people forget that their Paypal account uses another mail address. Quote Link to comment
hackbart Posted October 18, 2017 Share Posted October 18, 2017 Don't create multiple requests with the same question. I combined both requests to this one here. Also check your spam mail. Quote Link to comment
hackbart Posted October 18, 2017 Share Posted October 18, 2017 According to the log i see that you was able to download at 6am GMT which means you found the credentials Quote Link to comment
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