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DVBviewer 3.9.4.0 crash


jarpell

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Hi Everyone!

 

I purchased DVBViewer a week back and im having some issues with the app crashing, about 2-3 times a day. Picture first freezes for couple of milliseconds and then I ´get an application error in DVBViewer.exe file.

 

Support files attached (please discard the AV from NTDLL.DLL, that was due to vista video rendering and got it to work by selecting a different one).

 

Any help is highly appriciated, as I love this app :( does everything I need.

 

Thanks!

support.zip

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Hi Everyone!

 

I purchased DVBViewer a week back and im having some issues with the app crashing, about 2-3 times a day. Picture first freezes for couple of milliseconds and then I ´get an application error in DVBViewer.exe file.

 

Support files attached (please discard the AV from NTDLL.DLL, that was due to vista video rendering and got it to work by selecting a different one).

 

Any help is highly appriciated, as I love this app :( does everything I need.

 

Thanks!

 

I have some similar problems to you. I have turned off all plugins. App still crashes for no reason at all. For example the app is running for about 45 minutes and then all of a sudden it just dies. I also tried the latest beta as well, no change. There does not seem to be a proper process for getting a problem looked at here, bit hit and miss. I've uploaded several support.zip for a few issues. They never seem to bother if they think you are not at the same technical level as the programmer. I am not slagging off the app it is the support ....well the lack of it.

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These are simply things we cannot reproduce. You should provide as much details as possible. support.zip can help but is not the source to all solutions.

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I've uploaded several support.zip for a few issues.

 

Several support.zip? Checked your postings but could not find one...

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Maybe you shouldn't have multiple logins :( . Replyed to your first thread now. Has nothing to do with a crashing DVBViewer though, so we should not hijack this thread here...

 

(dunno what you want to tell us with the screenshot from your last post here...)

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Thanks for the responses!

 

Would you have any ideas for isolating the issue to a specific component? Is there any beta available that I could test if the error still occurs?

 

Thanks! :biggrin:

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Did you remove the plugins? According to the debug.log, a certain plugin seems to filter quite some PID's...

 

And what kind of a filter is the 'Digitaalilähtölaite (SPDIF) (2-'. Can you somehow get rid of this one?

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Just a Tip, perhaps it´s usefull,

I had same problems under XP professional with an 780G chipset. I changed the cathalyst Southbridge Driver with the original driver from the motherboard CD. Now I don´t have any Problems with ntdll.dll under XP anymore.

 

Greets

Filo

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  • 5 weeks later...

I'm also having problems with ntdll.dll crashes. They happen about every 3rd time I exit DVBV.

 

I did a lot of testing and what I found is

-crashes occur when Powerdvd 7 or Powerdvd 8 codecs are selected for MPEG-2

-no crashes when Nvidia decoder is used

-deleting all plugins doesn't change anything

-using different versions of DVBV (3.9.2/3.9.4/3.9.4.25) doesn't change anything

 

Is no one else having this problem?

support.zip

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Here's a new support.zip as my old install got broken while testing the older versions of DVBV. (Yes, one of them was from utorrent because I couldn't find a version on your server...)

 

BTW how come I can't edit my last post and where is the setting to get subscribed to threads that I post in?

support.zip

Edited by J.B.
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OK, I've finally found out how to work around this crash problem. The crash only happens when all of the following are true:

 

-PDVD MPEG-2 decoder is selected

-DXVA is on

-Overlay is selected

 

And the workaround is to send a "Disable A/V" signal to DVBV before sending the "Close DVBViewer" signal.

 

It would be great if this problem can be fixed as it means I always have to use my remote to close DVBV as closing it with the mouse can still cause crashes.

 

Here's a screenshot of the crash if it's any help:

zwischenablagebildrx7.png

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accdording to your support.zip there is no powerdvd installed. Anyway this sound more like a decoder/graphicscard driver problem. Nothing to be fixed by us.

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  • 2 months later...

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