Dvbviewer 4.2.x closed after about half houre

[didiers]

hello everybody

 

this little post to ask you your idea :

 

when i run DVBViewer 4.2.x, this closed automicaly after some times about half hour

the message say "you must restart DVBViewer in administrator mode" traduction of the french message

 

ok, the facts :

 

- i'm under the administrator account

- i run Windows XP Pro

- GPU : Nvidia 7600GS drivers 190.38

- Cpu : Athlon XP 64 X2 4200+ chipset Nvidia Nforce

- same problem under Windows Seven on same computer

- all power saving disabled

- This is the only apps to get this behavior on this computer

 

but : no problem in the same condition with DVBW V. 4.1.x

 

many thanks for response

 

bye,

 

Didier

support.zip

[Devastation]

"you must restart DVBViewer in administrator mode"

And displays there also "Error in userdata"?

 

So you maybe have entered wrong userdata. (past 'n copy, typing error....)

 

http://www.DVBViewer.info/forum/index.php?showtopic=34436

http://www.google.com/search?q=error+in+us...=DVBViewer.info

[didiers]

hello Devastation:

 

in fact, the couple Name / serial, is right, the message is not "error in user data"

just you must restart DVBViewer as administrator.

 

i already check power behavior in BIOS, and all the "based on time" settings under XP, but i dont find the source issue

 

may be someone in my case ?

[Devastation]

Start DVBViewer in DVBViewer Pro (Debug Mode) (find it in Startmenu\Program Files\DVBViewer\Support).

After the error make a new support.zip and post it here.

 

Do also for a test start in DVBViewer Pro (Safe Mode) if there is also the problem. No extra support.zip for this needed. Only tell works/works not.

[Tjod]

"you must restart DVBViewer in administrator mode"

If you get this message you are using a not up-to-date language file. In 4.2.1 it should be "Error in Userdata! Please install the DVBViewer with the correct data!".

[didiers]

ok, Many thanks for response

 

Devastation :

i will try your solution and post results as soon as possible, Thanks

 

Tjod :

how can i use an old language file since before install 4.2 version i manually remove all the old Files, directory, reg entry, ...

moreover, under Win Seven (for Trying) i just install a fresh 4.2 version without 4.1 Version before.

 

i continue to search any kind of settings witch can be the cause of the problem with V 4.2

 

thanks a lot for your help

[didiers]

one more thing

 

i dont know if is realist, but i have installed DVBViewer many times last week, (for tests purpose) but allways on the same computer many times after clean XP installation.

is it possible that my account was black listed and this error "restart ind admin mode ..." be the behavior of black listed account ?

 

i'm not sure but i suppose that i should get the same issue under 4.1 version ?

Edited August 21, 2009 by didiers

[Tjod]

how can i use an old language file since before install 4.2 version i manually remove all the old Files, directory, reg entry, ...

You get the old message as well if you change the language to English?

[didiers]

ok, i try

 

thanks

[didiers]

well,

 

with the language set to english the message is :

 

Error in User Data

Please install the DVBViewer with correct data!

 

Once again this issue dont appear with 4.1 version

 

of course i check the account settings in registry, and all seems ok

 

what can i do? ask for new credentials? if this issue is well the cause of black listed credentials

 

what is the rules for installation, may i install, uninstall, again and again on my computer or is there a limitation?

 

again many thanks for support.

 

regards,

 

Didier

[didiers]

Hi Devastation :

 

Test done in safe mode, same issue after 30Min

 

an idea ?

[Devastation]

oh yes, this was meant if its not "Error in userdata"

But it is.

So read Topics in the links of my first answer.

 

And because of Win 7 I have some other helpful links but (sorry) only in german. Maybe you can use an online-translator

 

http://www.DVBViewer.info/forum/index.php?...mp;#entry247950

 

http://www.DVBViewer.info/forum/index.php?showtopic=34229

[didiers]

Well,

 

i fix the problem without know the cause :

 

i was under Administrator account, then issue appear after 30Min

i have just created a new account with admin rights, then no more issue

 

so, this issus is linked to something in user profile, but what? is an other question.

 

anyway, the problem is solved, many thanks for support, links, idea from you

 

Thanks

 

Didier

[Tjod]

so, this issus is linked to something in user profile, but what?

Check in the account with problems if ther is sonthig DVBViewer related in

Registry > HKEY_CURRENT_USER\Software\Classes\VirtualStore\MACHINE\SOFTWARE

or C:\Users\.... .....\AppData\Local\VirtualStore\Program Files

[didiers]

Hi Tjod

 

i have checked : nothing anywhere,

[binsat]

I've nasty "Error in userdata" bug as well when using DVBViewer 4.2.1 on Win 7. UAC is set off, installed and using with full admin rights, no any antivirus tools in use, entered my userdata by typing it and double-checked it before entering (not that i'm thinking any TV watching application should ever require antivirus and UAC stopped, just switched em off for testing). Absolutely no effect! I really hope this bug will be fixed asap.

Edited August 27, 2009 by binsat

[jokool]

hello,

 

I have exactly the same bug on my laptop samsung x22

windows seven RC fr

DVBViewer 4.2.1

everything works great.

Just that bug, everything 30min DVBViewer stops, and tell the message "you must restart DVBViewer in administrator mode".

 

[iTTT]

yes. same problem with w7 here.

[norfolk]

I have the same problem with DVBViewer 4.2.1 every 5 mn a get a message "Run as administrator", in fact i got this message and "Error in user data" since version 4.0.

and i use a legal serial paid with my mony....!!!!

I presum that those massages are detecting an illigale serial, but it isn't.

 

j'en ai marre de DVBViewer, malgré que c'est un excellent player mais si les mesures anti crack pénalise les utilisateurs légaux alors non merci.

Je me tourne vers des lecteurs gratuit

[elmatt]

Same problem of "Run as administrator" in french and "error in userdata" in english.

Soft closes after about half an hour if only watching And it closes after one minute if i try to record.

I'm a registered user, on windows 7 .

Edited October 24, 2009 by elmatt

[AceBR]

One more for the list.

Same error on Windows 7

[elmatt]

Did you try this ? http://www.DVBViewer.info/forum/index.php?showtopic=37025

 

It worked for me

[Ismail Ibrahim]

To make it work do the following 1- Fresh install make sure that you delete from the registry all previous keys

[removed, has no effect if you use a legal version]

4-Make sure that you type the user name and pass ,do not past and copy

 

I tested this solution and it works perfectly including the recording for more than 3 hours

Edited June 6, 2010 by Tjod

[Tjod]

@Ismail Ibrahim

are you using a pirate copy ?