mbc0 Posted August 20, 2014 Share Posted August 20, 2014 Hi, I have 2 DVB-C Tuners but cannot record two channels at once? They are both connected the same way and I have tested each one individually and they are fine. I am sure it is something to do with my setup as when I scan for channels it says at the bottom that it is only scanning the first tuner. I have tried setting the first one to channel group a & the second to channel group b but when I try to scan it then says no hardware available? I have now set them both back to all channel groups and then a scan will complete ok but only on the first tuner As I say I am sure it is something silly I have missed but I cannot work it out, can anyone please help? Many Thanks Quote Link to comment
iks-jott Posted August 20, 2014 Share Posted August 20, 2014 A support.zip should be helpfully. http://www.DVBViewer.tv/forum/topic/2210-how-to-post-bugs-or-problems-correctly/ Quote Link to comment
mbc0 Posted August 20, 2014 Author Share Posted August 20, 2014 ah ok, I didn't think it was a bug/problem just advice but I will follow that link :-) Quote Link to comment
mbc0 Posted August 20, 2014 Author Share Posted August 20, 2014 File attached, hope someone can help :-) support.zip Quote Link to comment
Tjod Posted August 21, 2014 Share Posted August 21, 2014 Are that fta or encrypted channel. You should test with fta channel. With encrypted channel only one channel per tuner and CAM is possible. And you don't need the channel groups. You would only need then if each tuner had a cam and different pay-TV subscription in it. So that both cards are not able to receive the same channels. Quote Link to comment
mbc0 Posted August 21, 2014 Author Share Posted August 21, 2014 (edited) Hi, Many thanks for your reply :-) I have been playing and found I can record BBC1 & BBC2 at the same time is that due to being on the same transponder? I am unable to record bbc1 & ITV/Channel5 etc...... the 2nd channel appears to start recording but I just get a 1kb file in the folder.. any ideas? Many Thanks Edited August 21, 2014 by mbc0 Quote Link to comment
Tjod Posted August 21, 2014 Share Posted August 21, 2014 With one tuner you can record all unencrypted channel from one transponder (frequency). Are both tuners connected to the cable system? Are both tuners working? Disable one tuner in options > hardware > don't use. And try to receive a channel. And then disable the other tuner and try to receive a channel. Quote Link to comment
mbc0 Posted August 21, 2014 Author Share Posted August 21, 2014 Hi, Both tuners work perfectly individually, both tuners are connected to the same system Quote Link to comment
Griga Posted August 21, 2014 Share Posted August 21, 2014 You have installed the Recording Service, but it is not configured correctly. Both DVBViewer and the RS are accessing the same hardware. If you don't know how to use the Recording Service correctly, uninstall it. DVBViewer doesn't need it for recording. You can come back to it later if required. First try to get DVBViewer working without add-ons that make it more complicated. Quote Link to comment
mbc0 Posted August 21, 2014 Author Share Posted August 21, 2014 Many thanks for your reply I have installed the recording service as that is what I will be using (not DVBViewer itself) as this is for an XBMC setup. I am currently just trying to get this to work using the web browser for recording by connecting to the recording service I have looked over and over through the DVBViewer setup and the only configuration difference I can find it to set one tuner as preferred and the other as normal or both as normal, what are you saying is not configured correctly? Many Thanks Quote Link to comment
Tjod Posted August 21, 2014 Share Posted August 21, 2014 Before you install the RS everything should work in the DVBViewer Pro. If you have problems fix them first in the DVBViewer and then install the RS. http://en.DVBViewer.tv/wiki/Recording_Service_Installation_Guide Quote Link to comment
mbc0 Posted August 21, 2014 Author Share Posted August 21, 2014 Hi, I have read through & through & now re-installed DVBViewer (not using recording service) but cannot see how I can do anything different as I can still only record 1 channel at a time. Is there any information on multiple tuners that I am missing? I really cannot find any more information different than installing the software & configuring the tuners & performing a scan. You say I have configured DVBViewer & RS to use the same hardware but I have to install DVBViewer to install RS & DVBViewer automatically detects and uses the tuners.. If I delete them and apply they are gone (RS still wont record two channels) but if I restart DVBViewer the tuners are automatically detected again.. . sorry if I am being a pain but I am really struggling with this and am googled out... Many Thanks Quote Link to comment
Tjod Posted August 21, 2014 Share Posted August 21, 2014 Start the DVBViewer via start menu > programs > DVBViewer > Support > DVBViewer Pro (Debug Mode) And start two recordings on different channels. Stop the recordings and the DVBViewer. Than generate a new support.zip and post it. Quote Link to comment
mbc0 Posted August 21, 2014 Author Share Posted August 21, 2014 Thank you, I will do this... can you tell me where the log file is please as I would love to look through it and try to resolve issues myself? Many Thanks Quote Link to comment
Tjod Posted August 21, 2014 Share Posted August 21, 2014 In the configuration folder. Or just generate a support.zip and open it your selves.It is a simple .zip archive. And all contained file can be opened with a text editor.On windows I use Notepad++ 1 Quote Link to comment
mbc0 Posted August 22, 2014 Author Share Posted August 22, 2014 Many Thanks I will look at this again when I have time next week... Thanks again Quote Link to comment
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