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User data error 1279


JW01

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Four minutes after the program starts I get a message “User data error 1279: Please use KeyTool.exe to enter the correct data”.

I run Keytool, it gives me my Username and password but Save is greyed out, so I click on the folder icon, select the dvbvkey and click on Save which is successful.

After four minutes the message comes up again.

This has only happened recently and the dvbvkey is in the right folder.

What is the problem?

Many thanks.

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I don't know what you mean by "seam" but I did download it from the members' area.

However, I have since downloaded the latest version and I am not getting the problem so far.

I hope it lasts!

Thanks for your reply.

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I don't know what you mean by "same"

 

The downloaded setup is personalized, so using a different username / password for download and for installation does not work. Some people who have two DVBViewer licences encountered this issue.

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