key file rename fails

[Bigtone]

I had to move to a new computer running W7. I try to install the latest DVBViewer and point to the key file. I then get a message saying the keyfile is to be renamed to make it valid. The next message it that the renaming has failed.

Any ideas ?

Thanks

Tony

[Tjod]

If the KeyTool try to rename the in the current folder to xxxxxxxxxxx.dvbvkey. Mostly you selecting the key file it in a place where it is writ protected.

 

Copy it to a place where it can be renamed by the KeyTool and select the dvbvkey file there.

[Bigtone]

No this doesnt work.Key file has been tried in My documents and in DVBViewer folders still the same message. I have also tried to run keytool as administrator, still no joy.

Thanks for any help

Tony

[Tjod]

Are there any files in C:\Program Files (x86)\Common Files\DVBViewer Shared\ if the folder exists remove it and try again.

 

If it doesn't help post a support.zip

[Bigtone]

Had to move to a new machine. Keyfile copied to new machine in both my documents and DVBViewer folders Downloaded latest version of DVBViewer. Running the keytool file leads to a message saying keyfile needs to be reamed to make it valid followed by a message saying the renaming has failed. It is a Hauppage 88x card , the mb is a gigabyte MA78GM-SH2 uses a amd780g chipset. with onboard video card.

Please help.

Thanks

Tony