e123enitan Posted June 4, 2017 Share Posted June 4, 2017 (edited) Hi all my clients can't connect to server, I'm not sure what could have caused the issue, also I the DMS icon is missing from status bar, pls help to figure out what I need to do to fix this issue. Thanks support.zip Edited June 4, 2017 by e123enitan Quote Link to comment
e123enitan Posted June 4, 2017 Author Share Posted June 4, 2017 I restart my computer, this time the DMS Icon displayed in the status bar, yet the clients can't play an TV channel, here is another support file, pls advice that may have caused the issue. support.zip Quote Link to comment
Tjod Posted June 5, 2017 Share Posted June 5, 2017 There seams to be a problem with the firs tuner. Quote 04.06.17 13:32:12.836 TBDA_TBS OpenDevice TBS 6985 DVBS/S2 Tuner A (1) did not start: bvTurbosightNew 04.06.17 13:32:12.942 TRTSPUDPClient AllocateHardware Open failed Check all cable between LNB and TV card. And try all tuners separately in the DMS. Options > Hardware (in the DMS settings) and set all but one cards to don't use. And then try to receive channels. And then change to the next tuner. Quote Link to comment
e123enitan Posted June 11, 2017 Author Share Posted June 11, 2017 Thanks for your response, I followed your suggestions: After my initial post, powered of the PC server, the DMS started working and connecting with clients. Then yesterday, DMS stopped working again Here is the support log support-before.zip Then I powered of PC then it started working again here is the support log support-After.zip I'm not sure where the issue lies pls help, I never experienced the issue with RS Thanks Quote Link to comment
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