I have a problem after paid .......

[Kcetin20 0]

Hello,

 

I've bought a key but still didnt get a username and password paid over paypal.

Edited May 6, 2015 by hackbart
removed image url

[hackbart 561]

The mail is sent automatically by the server. Please make sure that it did not went into spam of your provider.

[Kcetin20 0]

Hackbart thanks i got the files, was too hyped about it

[Chitose Kyu 0]

Hi ,  

  

I had bought DVBViewer before , and used it with no problem , then yesterday I had to install Win10 again due to hard disk problem , I lost the DVBViewer all data file , so I buy it again ........

 

i can get in the member section and download DVBViewer setup ( because I buy it long time ago and maybe google save my password ) . When I start installing DVBViewer ,  it ask me to fill in user name and password  , and key file is missing .......

 

how can I get my key file again ? I don’t get any email from DVBViewer after I paid online , thank you !

[Chitose Kyu 0]

Now I cannot get in member section and cannot use DVBViewer after I paid online , pls help ......

[Chitose Kyu 0]

I have the same problem , I check the spam bin too , no any email from DVBViewer was revived after I paid .... it over 8 hours .....

[hackbart 561]

Send a mail to bhackbart-at-cmuv.de and ask for a new one. Also keep in mind that we live in GMT which differs a bit with Asia. Sending is an automated process tho.

Many people forget that their Paypal account uses another mail address.

[hackbart 561]

Don't create multiple requests with the same question. I combined both requests to this one here.

Also check your spam mail.

[hackbart 561]

According to the log i see that you was able to download at 6am GMT which means you found the credentials