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Jack Yip

Subtitle was not shown

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Jack Yip

I am a Hong Kong user. Normally, the DVBViewer can show subtitles on some channels. However, the subtitle cannot be shown on some other channels though the subtitle is available on TV. I could not select the subtitle from the pull-down menu as this option is in gray.

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Edited by Jack Yip

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Griga
13 minutes ago, Jack Yip said:

However, the subtitle cannot be shown on some other channels though the subtitle is available on TV. I could not select the subtitle from the pull-down menu as this option is in gray.

 

This means, DVBViewer can't detect subtitles, either because the type of subtitles is not supported, or the broadcaster does not comply with the standard, or it temporarily doesn't broadcast subtitles.

 

Finding out what actually happens requires a deeper analysis. Please perform the following steps:

  1. Download TransEdit from the download area and store TransEdit.exe in the DVBViewer installation folder (where DVBViewer.exe is).
  2. Launch TransEdit. On the left side of the main window select the transponder list that is appropriate for your reception type.
  3. Select a frequency on the right side where one of the affected channels is located. Click Analyze.
  4. Expand the PAT node in the tree view on the left side of the Analyzer window, right-click the ServiceID of the affected channel and click "Copy as XML" in the context menu.
  5. Paste the XML output here. It enumerates wich kind of elements (video, audio, teletext, subtitles...) are associated with the channel (service) in question.

 

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Jack Yip
22 hours ago, Griga said:

 

This means, DVBViewer can't detect subtitles, either because the type of subtitles is not supported, or the broadcaster does not comply with the standard, or it temporarily doesn't broadcast subtitles.

 

Finding out what actually happens requires a deeper analysis. Please perform the following steps:

  1. Download TransEdit from the download area and store TransEdit.exe in the DVBViewer installation folder (where DVBViewer.exe is).
  2. Launch TransEdit. On the left side of the main window select the transponder list that is appropriate for your reception type.
  3. Select a frequency on the right side where one of the affected channels is located. Click Analyze.
  4. Expand the PAT node in the tree view on the left side of the Analyzer window, right-click the ServiceID of the affected channel and click "Copy as XML" in the context menu.
  5. Paste the XML output here. It enumerates wich kind of elements (video, audio, teletext, subtitles...) are associated with the channel (service) in question.

 

I re-scanned the channels and found there were 2 different channels for those channels having problem. One of them could show the subtitle, another could not. Thanks for your help.

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Jack Yip

Sorry, the reason should be my having altered the value of PID(S) as it didn't show the correct figure so that I altered to align that shown on TV.

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