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Sudden freeze on launch


pssonline

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DVBViewer launches OK, one frame of last channel displayed, UI responds but no channel content is ongoing  or channel changes are possible. Suspect the latest Windows 10 security update or Intel on-board graphics driver update, as they're the only things that have changed since this issue has become apparent. Is anyone else seeing this of late? 

HDHomeRun Dual, their Win10 app is fine and unaffected, this seems isolated to DVBViewer only. Not sure if I should uninstall/reinstall or if there is something else going on.

 

support.zip attached. Thanks in advance for your help.

support.zip

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Your DVBViewer.log contains a lot of video renderer-related error messages, starting on January 16th, so the graphics driver update may have spoiled it. Returning to the previous version may be a solution.

 

You can also try if changing the video renderer on Options -> DirectX from EVR Custom to EVR Enhanced fixes it. However, the EVR Enhanced Video Renderer is a MS standard thing and not tailored for displaying the DVBViewer OSD, so there may be some drawbacks in this respect.

 

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On 1/17/2020 at 8:20 AM, pssonline said:

DVBViewer launches OK, one frame of last channel displayed, UI responds but no channel content is ongoing

 

A German user who reported a similar issue with Intel on-board graphics could solve it by reverting to the previous Intel driver version.

 

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5 minutes ago, Griga said:

 

A German user who reported a similar issue with Intel on-board graphics could solve it by reverting to the previous Intel driver version.

 

Yup, I've done the same, back to x.5063 and DVBViewer is running OK again.

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