jackfish Posted May 17, 2021 Share Posted May 17, 2021 I just bought DVBViewer pro, but i didn't receive nothing via email. How can i resolve it ? thanks. Quote Link to comment
Griga Posted May 17, 2021 Share Posted May 17, 2021 Please check your spam folder carefully. If this doesn't solve the problem, write to the mail address provided under the "Contact Us" link at the bottom of this forum. Quote Link to comment
floppyfour Posted May 28, 2023 Share Posted May 28, 2023 Same problem. Should I recieve a freischalt code or is there a separate download? Quote Link to comment
Griga Posted May 29, 2023 Share Posted May 29, 2023 5 hours ago, floppyfour said: Should I recieve a freischalt code You should get a mail containing a password and an attached key file. The password (plus your mail address) is required for accessing the download area, the password and key file for installing DVBViewer. Quote Link to comment
Webturtle Posted May 29, 2023 Share Posted May 29, 2023 Hello, the password you get with the mail is the password for the download area and the installation of the software, it is different from the passwort für the DVBViewer Forum! Many greetings Webturtle Quote Link to comment
Jan Starka Posted June 14, 2023 Share Posted June 14, 2023 Hello, I also did not received license. I bought DVBViewer on 5th of June I bought via Paypal. I already wrote emails to both adresses (ending with de and com), but no reply. My PayPal account email address is the same as address bound to the forum account. Please advice, thanks Quote Link to comment
hackbart Posted June 14, 2023 Share Posted June 14, 2023 Please send these issues to bhackbart-at-cmuv-dot-de Quote Link to comment
Jan Starka Posted June 15, 2023 Share Posted June 15, 2023 Check your private messages on forum, please. Quote Link to comment
Jan Starka Posted June 19, 2023 Share Posted June 19, 2023 I sent another mail and it was now resolved. Quote Link to comment
Webturtle Posted June 19, 2023 Share Posted June 19, 2023 (edited) Hello, have you written to bhackbart-at-cmuv-dot-de? No PM (Personal Message), PMs are für Forum matters, the E-Mail Adress Hackbart told you is for business matters. Look here too: https://www.DVBViewer.com/de/index.php?page=lost Many greetings Webturtle Edited June 20, 2023 by Griga mail address obscured 1 Quote Link to comment
Jan Starka Posted June 20, 2023 Share Posted June 20, 2023 Yes, like I said, it is resolved, I have the license now. Thanks 1 Quote Link to comment
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