SunriseMotiff Posted September 27, 2021 Share Posted September 27, 2021 The only PayPal account that I have is linked to a non-existent email (I never use paypal these days). When I purchased the license, I was expecting a standard transaction where paypal sends you to a page where you fill out your details; I didnt expect the license to be sent to my paypal email. I can see the email bounced back, but I need that license. have emailed a couple of DVBViewer email addresses but noones returned back to me. Would anyone be able to help with retrieving my license and sending it to a functioning email address? cheers Quote Link to comment
Griga Posted September 27, 2021 Share Posted September 27, 2021 Please write to the mail address provided on the "Contact Us" page (see bottom of this forum). Quote Link to comment
SunriseMotiff Posted October 7, 2021 Author Share Posted October 7, 2021 Thanks for your reply Griga. I had already emailed the .de version of that email so I have forwarded my email to the .com. Thanks Quote Link to comment
giraffebeard Posted October 10, 2021 Share Posted October 10, 2021 Can this please be followed up? SunriseMotiff has yet to receive a response. I assisted him in purchasing a license and it's disappointing that no one has gotten back to him yet. Quote Link to comment
Griga Posted October 10, 2021 Share Posted October 10, 2021 I've forwarded the matter via mail to the responsible person. Quote Link to comment
hackbart Posted October 10, 2021 Share Posted October 10, 2021 If you did not received a mail with the credentials yet, please drop me a short mail via: Hackbart-at-DVBViewer.com. Christian Quote Link to comment
giraffebeard Posted October 11, 2021 Share Posted October 11, 2021 Thank you - I will ask him to get in contact. Quote Link to comment
SunriseMotiff Posted October 11, 2021 Author Share Posted October 11, 2021 Apologies for the delay - have been out all day. I saw your response to my email when I woke up and replied with my paypal accounts email. Happy to continue our chat via email. Thank you for the help - super keen to start using your software Quote Link to comment
Bernd Posted October 11, 2021 Share Posted October 11, 2021 Remember you has meke a payment over 19€ (DVBViewer MEDIA SERVER "DMS") DMS is not a standallone progam. You need the DVBViewer Pro (20€) first. But we can refund your old payment over 19€ if it is necessry. The way to buy (20€) is the same one over PayPal like befor. Quote Link to comment
Bernd Posted October 11, 2021 Share Posted October 11, 2021 We see, all is done now. Thank you. Quote Link to comment
Griga Posted October 11, 2021 Share Posted October 11, 2021 It would have been much easier to handle this problem if someone had mentioned that it's about a Media Server licence. But nobody (except Bernd) did... Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.