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Hauppauge WinTV QuadHD not finding channels


Mr.Scienceman2000

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I am building new HTPC and installed Hauppuage WinTV QuadHD  Pci-E Tv tuner. I got Elisa Cable TV. However when I tried tune channels, it found none. It stays like until end of channel scan and find nothing

dvb.GIF.615e2c7c3311fecfa5d3aed8e82b83da.GIF

I tried add <entry name="SRx1000">1</entry> to hardware.xml but it did not change thing. I attached support.zip

 

Anyone else had issues with this tuner?

 

support.zip

Edited by Griga
title corrected
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I tried to full sweep but according bottom indicators it detects nothing. I had same issue with Wintv SoloHD tuner and line above worked there, but did not work this time. According to their site https://elisa.fi/asiakaspalvelu/aihe/kaapeli-tv/ohje/verkkomaaritykset/ (finnish only) settings are

  • MUX = Kanavanippu
  • modulation: QAM256 (MUX 2 JA 3 QAM128)
  • Symbolerate: 6900

as for channels:

MUX MHz Kanavat
1 218 Barnkanalen/SVT24, Kanal 10, SVT1, SVT2, TV4, MTV 00s, ID HD, Nick Jr.
2 226 AVA, FOX, JIM, Liv, Sub, TV5
3 234 Yle Teema & Fem, Yle TV1, Yle TV2, MTV3, Nelonen
4 242 Kunskapskanalen, V film family, Dom Kino, Vremya, Bloomberg European TV, Blue Hustler, DW Deutsch, TV6
5 146 3sat, Disney Channel, Rai Uno, RTL Televison, Telecafe, Muzika Pervogo, Carousel / Karusel International
6 194 BBC Earth HD, Frii HD, TV 6 HD
7 202 Barnkanalen/SVT24 HD, Stingray Classica, GINX Esports TV, Horse TV HD, INEZ HD
8 210 ETV, TVE INTERNACIONAL, TV7, V sport live 1, V sport live 2, V sport live 3, V sport live 4, V sport live 5, Hero, Arte, Frii
9 250 CBS Reality, Extreme Sports, Club MTV, TV3 Sverige, MTV 90s, DUSK, Nautical Channel, Sky News, TLC, Alfa TV, National Geographic Channel
10 298 Liiga 1, Liiga 2, Liiga 3
11 330 Liiga 4, Liiga 5, Liiga 6
12 274 Infokanava, Kutonen, Paikalliskanavat
13 154 SVT 2 HD, Eurosport 2 HD, V sport premium HD, TV4 HD
14 258 Nelonen HD
15 266 TV8 HD, TV10 HD, Al Jazeera English HD, National Geographic Wild HD
16 178 Eurosport, Russia Today, MTV HITS, MTV 80s, MTV, Nicelodeon Ukraine
17 314 MTV3 HD, MTV LIVE HD, Eurosport HD, AVA HD, TV5 MONDE EUROPE HD, Outdoor Channel HD
18 322 Sub HD, C More First HD, C More Series HD, BBC World News HD, C More Hits HD,
19 170 Elisa Viihde Sport 3, Elisa Viihde Sport 4, iConcerts HD, C More Sport 1 HD, English Club TV HD, Eurochannel HD, Toto- TV HD
20 338 C More Max HD, Animal Planet HD, History Channel HD, V sport 1 Suomi, C More Sport 2 HD, Vivid RED HD
21 122 TLC HD, NHK World HD, V film premiere HD, SVT1 HD
22 130 Alfa TV HD, Hero HD, Jim HD, Liv HD, C More Juniori HD, Motorvision TV
23 138 DW HD, Liiga TV, Liiga 7, Wild Earth HD
24 186 Elisa Viihde Sport 1, Elisa Viihde Sport 2, FIGHT SPORTS, FUEL TV, Private TV HD, V Sport 2 Suomi
25 282 Kutonen HD, National Geographic HD, TV5 HD
26 290 FOX HD, V film action HD, V film hits HD
27 162 V sport football HD, Viasat Nature HD, Hustler HD, France 2 HD, Euronews HD, Canal 24 Horas HD
28 394 Viasat History HD, V sport 1 HD, V sport golf HD
29 378 Viasat Explore HD, V sport vinter, V Sport+ Suomi HD
30 386 Food Network HD, CNBC HD, SVT Kunskapskanalen HD
31 306 Yle TV 1 HD, Yle Teema & Fem HD, Yle TV 2 HD
32 402 CNN HD, Discovery HD, Discovery Science HD, Mezzo Live HD, Travel Channel HD
33 346 NTV Mir, Channel One Russia, SF Kanalen, Boomerang, Cartoon Network, History Channel, Disney Junior
34 354 -
35 362 Elisa Viihde Sport 5, Elisa Viihde esittelykanava, Bonuskanava, France 24 HD, Koti TV
36 370 NRK1 HD, DR1 HD, Mezzo HD, BBC Brit HD, TV3 HD

 

Edited by Mr.Scienceman2000
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1 hour ago, Bob.Dig said:

Did you used the latest driver from their website? It must be an exe file. I had problems using an older driver which was an inf. driver.

I used one named driver85_1_59_36248.exe that i downloaded from Hauppauge website. I assume that is latest driver

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1 hour ago, Bob.Dig said:

For here (Germany) it is not. Look here.

I tried that one and still no luck. I also updated to latest version of DVBViewer but it made no different. When I am using USB tuner it starts pick up channels almost instantly and indicators wont stay red, but on this wont. I upgraded my tuner and hardware to record more stuff at the same time. And I did clean Windows install with clean DVBViewer install. I attached my hardware.xml if there is some differences there

hardware.xml

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On 11/24/2022 at 12:32 PM, Mr.Scienceman2000 said:

According to their site https://elisa.fi/asiakaspalvelu/aihe/kaapeli-tv/ohje/verkkomaaritykset/ (finnish only) settings are...

 

Thanks for investigation. I've created a corresponding transponder list with TransEdit (a Scanner and Transponder List Editor software, see DVBViewer download area). Select Help -> Configuration Folder in DVBViewer (opens an Explorer window), store the attached INI file in the Transponders subdirectory of the configuration folder and restart DVBViewer. After that the Reception Settings page of the Channel Editor will offer "Elisa Kaapeli-TV" in the "Transponder Lists" box for DVB-C as reception type. Using it for the channel search should accelerate it considerably.

 

DVB-C_fi_Elisa_Kaapeli-TV.ini

 

However...

 

22 hours ago, Mr.Scienceman2000 said:

I tried that one and still no luck. I also updated to latest version of DVBViewer but it made no different. When I am using USB tuner it starts pick up channels almost instantly and indicators wont stay red

 

that doesn't sound very promising, as far as it concerns your Hauppauge WinTV QuadHD. Though the "Cable All" transponder list is not tailored for your cable network, a channel search should at least find some channels.

 

Zero results suggest that DVBViewer gets no data from the driver, either because the card is damaged or the driver doesn't work as it should. After trying the new transponder list, I would check if the QuadHD works with the Hauppauge WinTV software. Please note that WinTV installs a background process that accesses the tuners, thus probably preventing DVBViewer from using them successfully.

 

  • Like 1
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On 11/25/2022 at 8:02 PM, Griga said:

Zero results suggest that DVBViewer gets no data from the driver, either because the card is damaged or the driver doesn't work as it should. After trying the new transponder list, I would check if the QuadHD works with the Hauppauge WinTV software. Please note that WinTV installs a background process that accesses the tuners, thus probably preventing DVBViewer from using them successfully.

 

Sorry for delay. I had very busy weekend. I ended up testing trying install WinTV and during install it prompted for driver update. After that I decided abort setup (when it prompted for key) and see if that driver would work. Well it did find channels without any issues and I am getting perfect reception. Thanks for the help and Elisa cable tv trasnponder list, it will save lot of time when I need retune channels.

virhe.PNG.71e89958d945a2181ffa623120786045.PNG

On 11/25/2022 at 9:31 PM, Bob.Dig said:

Is the new driver shown in device manager?

Well driver that finally worked was this one

ohjain.GIF.dd533e30970aa3b7279a4c23d1cc16f0.GIF

On 11/25/2022 at 9:31 PM, Bob.Dig said:

I kinda think I remember this bug...

I always had issues with Hauppauge tuners on DVBViewer, but DVB-C or even DVB-T tuner market is super niche these days and Happauge is only decent option unless go for no name tuners without any warranty. Even more niche is software. Before I found and bought DVBViewer I had tried Windows Media center which lacked EPG reception over cable and could not even tune for European Cable TV, Happauge Wintv support it but otherwise it is absolute trash for anything expect to get IRremote.dll file in order to use remote control. DVBViewer is only software that works properly for watching and recording tv without all type of tweaking required. Sure it got compatibility issues with some tuners, but that is since it was meant to be universal software and not for single tuner and atleast it got helpful community that tries solve these problems and any found bugs with tuners are patched on next version.

 

Thanks for all help, I finally got my new card to work and can start finish my new HTPC build. I hope someone else finds this thread helpful on fixing issue with this card

 

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vor 27 Minuten schrieb Mr.Scienceman2000:

Well driver that finally worked was this one

ohjain.GIF.dd533e30970aa3b7279a4c23d1cc16f0.GIF

Nice, this one is even newer than mine. So I have to install their software? I thought the don't use BDA-Drivers and if I remember correct you have to validate the install with something I might not have anymore...

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10 minutes ago, Bob.Dig said:

Nice, this one is even newer than mine. So I have to install their software? I thought the don't use BDA-Drivers and if I remember correct you have to validate the install with something I might not have anymore...

All you need to do is run installer from their website and let it update drivers and when this activation prompt comes just close setup program, it installs most up to date driver and wont leave wintv to your system. Not sure why cant they bundle these drivers are standalone

image.png.8bc0ab6487a6234ee0b4a76da3586513.png

 

 

  • Thanks 1
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9 minutes ago, Bob.Dig said:

@Mr.Scienceman2000Thanks. I tried it but also blocked the app in my Firewall, so it did nothing. Maybe the old driver must be uninstalled before?

first page had option "do not update driver", make sure that is not checked. For me it was upgrade over existing driver.

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