Request login continues

[henryxp]

I have a problem after DVBViever reinstalled, the picture looks.

http://img205.imageshack.us/img205/5845/taglia3tr0.jpg

How can I fix?

Edited February 27, 2008 by henryxp

[Oliver]

Uninstall the DVBViewer. Afterwards start regedit and delete the entry at HLKM/software/cm&v. Then try re-installing the DVBViewer with the credentials you received after your purchase.

[repe77]

I have the same problem.

I'm using Vista Enterprise edition.

 

Removed the software

Cleaned the registry

Changed my user account to administrative privileges

Run setup as administrator

Entered my e-mail and password

Saw the credentials entered in the registry

Run the software as aministrator

 

Still have the problem.

Tried to modify the registry keys with increased write permissions.

Tell the truth I did not know what I was doing but it did not solve the problem.

 

I get the problem usually after I restore the minimized program from task tray.

Next I will see if having the program in the task bar instead solves the problem.

 

I am not very comfortable using the computer with admin privileges.

Is it enough to run the software in compatibility mode with "run as administrator" compatibility option checked?

[repe77]

No, minimizing to task bar did not solve the problem.

 

Can this problem be firewall-related?

 

EDIT.

I did not enter the username and password when asked again.

Next time I started the program the credentials were NOT in the registry!

 

Any advice would be highly appreciated.

Edited February 27, 2008 by repe77

[Lars_MQ]

Deinstall it completely, also delete program and userdata folder when asked. And enter the userdata exactly (upper/lowercase char do matter) when installing.

[repe77]

I already had done just that.

 

This time I did not choose admin privileges from compatibility options when I ran the setup program.

 

The setup completed succesfully.

 

My user account was set up as admininistrator but I was not able to run the wizard to choose languages and folders.

I was still able to set up most of the options inside the program menus though.

 

Now I do not run the program specifically with admin privileges in compatibility options.

So far I haven't had the login issue but it may be too early to tell.

 

I do not know anything much about the new features in Vista but I suggest that the virtual registry feature may have caused this problem.

[repe77]

It seems that the problem was solved.

I still think it is a Vista related issue that is experienced if compatibility settings are used.