Picture and sound issues

[Moller]

Dear forum,

 

I have for some time - and on two different pc's - tried to make my DVBViewer work properly.

 

The manual says to attach the setup.ini file and the DVBViewer.log file. Neither of these I can find.

 

During my work with the program I have had an amplifier for my digital cable tv installed. This cured some of my problems.

 

The symptoms are now as follows:

 

When I boot the machine and open DVBViewer, the picture does not come on and sound is garbled - high pitched whining only.

 

If I provoke the program into crashing and restart the program, the program most often works fine until next reboot.

 

A short description of hardware and software:

 

HW

Petium E5200, 2.5 ghz

4 GB ram

1 tb harddrive

Intel G45 onboard chipset

FireDTV c/ci, latest drivers

 

SW

Vista Home Premium 32 - all patched up

Directx - all patched up

DVBViewer ver. 4.0

Ffdshow decoder

Cyberlink Powerdvd 8.0

Ulead DVD movie factory 6.0

 

 

Please advise how to proceed.

 

Thanks in advance

 

Moller

[Moller]

Zip file attached to this post. Sorry - I did not know about the support tool.

 

I hope that I have indicated my graphics card correctly in the previous post.

 

Looking forward to hear from you.

 

Regards,

 

Moller

support.zip

[Moller]

Dear Forum,

 

I am somewhat frustrated having received no reaction whatsoever to my posts in this topic and no support from the DVBViewer staff.

 

If I have broken some rule and thus been transferred to an unofficial ignore list, please have the kindness to let me now the nature of my error, for it was not intentional.

 

In lack of any response I shall soon reach the maximum escalation point and start bothering Mr. Hackbart himself

 

I hope to hear from someone soon.

 

Best regards,

 

Moller