djandrea Posted December 27, 2010 Share Posted December 27, 2010 (edited) Congratulations, I bought the program five days ago, does not work (incompatible with my DVB-T and CI), that certain sometimes the image disappears (with the original program does not, then do not say that is the signal) and the official site or this and not reimbursed really compliments not behave well in Europe there is also a law within 10 days of online purchases to be repaid .... they told me to post a report .. but I can not because my computer is in assistance Edited December 27, 2010 by djandrea Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 Congratulations, now I see that the data were blocked to access the site ... without a refund I hope will come soon then from 15 € per .. I do not understand Link to comment
avoidz Posted December 27, 2010 Share Posted December 27, 2010 Sorry to hear you are having problems, but there's really no need to be rude. What make and model of hardware are you trying to use with this program? Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 are rude because I did not receive a refund is my right more hours in the program does not work anymore (the data tells me I'm wrong) dvb-t avertv volar black & hauppage wintv-nova stick & wintv-ci hauppage then it does not work to program registration I want my money back Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 (edited) I took the program only five days ago ... and requesting a refund Edited December 27, 2010 by djandrea Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 (edited) now the account works but I always have the problem that the DVB-T there is not compatible with the program Edited December 27, 2010 by djandrea Link to comment
hackbart Posted December 27, 2010 Share Posted December 27, 2010 Would you please READ before you yell "program not working, money back!"? 99.9% of all problems are caused by the user and not by the application itself. Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 (edited) Would you please READ before you yell "program not working, money back!"? 99.9% of all problems are caused by the user and not by the application itself. but as a user? with the original program will be fine (WinTV) with DVBViewer no .... see you .... is SURELY the problem of DVBViewer .. for 15 € .. I paid for do not use it well, thank you very much in Europe there is a law , in Italy is called (diritto di recesso) within 10 days you can request your money back ... without specifying the cause I also problems from the program seems natural for a refund but you do not want to give ... that seriously!! ps : i send you the file support.zip ... now??? bah!!!! Edited December 27, 2010 by djandrea Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 (edited) I do not attach the file here is what it says the file .. DVBViewer Supporttool 1.5.1.3 -------------------------------------------------- ------------------------- MPEG2 Video Decoders: ------------------------- ArcSoft Video Decoder V2.27.282.99: 00600000 MainConcept (HCW) MPEG-2 Video Decoder V7.5.0.32871: 00600000 Microsoft DTV-DVD Video Decoder V6.1.7140.0: 005FFFFF CBVA DMO wrapper filter V6.1.7600.16385: 00200000 ------------------------- H264 Video Decoders: ------------------------- ArcSoft Video Decoder V2.27.282.99: 00600000 Microsoft DTV-DVD Video Decoder V6.1.7140.0: 005FFFFF MainConcept (Consumer) AVC/H.264 Video Decoder: 00400000 (File is missing) ------------------------- VC1 Video Decoders: ------------------------- ArcSoft Video Decoder V2.27.282.99: 00600000 ------------------------- MPEG Audio Decoders: ------------------------- MPEG Audio Decoder V6.6.7600.16490: 03680001 Microsoft DTV-DVD Audio Decoder V6.1.7140.0: 005FFFFF Hauppauge MPEG Layer-1/2 Audio Decoder V5.0.833.0: 00400000 ------------------------- AC3 Audio Decoders: ------------------------- Microsoft DTV-DVD Audio Decoder V6.1.7140.0: 005FFFFF ------------------------- AAC Audio Decoders: ------------------------- Microsoft DTV-DVD Audio Decoder V6.1.7140.0: 005FFFFF MainConcept AAC Decoder: 00400000 (File is missing) ------------------------- MP3 Audio Decoders: ------------------------- ------------------------- System: ------------------------- DVBViewer Version: 4.5.0.0 DVBViewer Size: 1.387 KeyTool Version: 1.0.1.0 DVBServer Version: 4.5.0.0 DVBSource Path: C:\Program Files\DVBViewer\Filters\PushSource.ax DVBSource Version: 3.5.2.0 DVBCOMServer Path: C:\PROGRA~1\DVBVIE~1\DVBVIE~1.EXE DVBCOMServer Version: 4.5.0.0 VODSource Path: C:\Program Files\DVBViewer\Filters\VODSource.ax VODSource Version: 1.0.2.0 OS: Windows 7 Home Premium Edition x86 DirectX: 10.0 d3dx9_33.dll: True Memory: 3062 MB CPU: Intel® Core i5 CPU M 430 @ 2.27GHz CPU Speed: 2261 Mhz CPU Count: 4 Videocard: NVIDIA GeForce GT 320M Version: 8.17.12.6099 ------------------------- DVBDevices: ------------------------- === IDT High Definition Audio CODEC === Description = IDT High Definition Audio CODEC DeviceID = HDAUDIO\FUNC_01&VEN_111D&DEV_7603&SUBSYS_103C3659&REV_1002\4&2F8C1D78&0&0001 DriverVersion = 6.10.6276.0 DriverDate = 23/03/2010 Manufacturer = IDT === Hauppauge Nova-T IR === Description = Hauppauge Nova-T IR DeviceID = HID\VID_2040&PID_7070&FN_01\4032214983 DriverVersion = 3.11.27187.0 DriverDate = 07/06/2009 Manufacturer = Hauppauge === Hauppauge Nova-T Stick DVB-T Tuner Device === Description = Hauppauge Nova-T Stick DVB-T Tuner Device DeviceID = USB\VID_2040&PID_7070\4032214983 DriverVersion = 3.11.27187.0 DriverDate = 07/06/2009 Manufacturer = Hauppauge === NVIDIA High Definition Audio === Description = NVIDIA High Definition Audio DeviceID = HDAUDIO\FUNC_01&VEN_10DE&DEV_000A&SUBSYS_10DE0101&REV_1001\5&2C82AEB&0&0301 DriverVersion = 1.1.9.0 DriverDate = 09/07/2010 Manufacturer = NVIDIA === NVIDIA High Definition Audio === Description = NVIDIA High Definition Audio DeviceID = HDAUDIO\FUNC_01&VEN_10DE&DEV_000A&SUBSYS_10DE0101&REV_1001\5&2C82AEB&0&0201 DriverVersion = 1.1.9.0 DriverDate = 09/07/2010 Manufacturer = NVIDIA === NVIDIA High Definition Audio === Description = NVIDIA High Definition Audio DeviceID = HDAUDIO\FUNC_01&VEN_10DE&DEV_000A&SUBSYS_10DE0101&REV_1001\5&2C82AEB&0&0101 DriverVersion = 1.1.9.0 DriverDate = 09/07/2010 Manufacturer = NVIDIA === NVIDIA High Definition Audio === Description = NVIDIA High Definition Audio DeviceID = HDAUDIO\FUNC_01&VEN_10DE&DEV_000A&SUBSYS_10DE0101&REV_1001\5&2C82AEB&0&0001 DriverVersion = 1.1.9.0 DriverDate = 09/07/2010 Manufacturer = NVIDIA -------------------------------------------------- Created: 27/12/2010 16:54:05 now???? Edited December 27, 2010 by djandrea Link to comment
desweil Posted December 27, 2010 Share Posted December 27, 2010 what exactly is not working? Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 (edited) all no longer works in the scheduled recording .... I would say that the refund goes there .. Edited December 27, 2010 by djandrea Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 ... sorry i'm italian i use google translate i have already written in the first post does not work Link to comment
desweil Posted December 27, 2010 Share Posted December 27, 2010 yes, but "does not work" -> "what does not work?" "nothing works", doesn't help. We need a specific statement what doesn't work. Then we can say how to get it to work. Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 (edited) yes, but "does not work" -> "what does not work?" "nothing works", doesn't help. We need a specific statement what doesn't work. Then we can say how to get it to work. I tell you what happens do not know what does not work ... I only know that the signal disappears after some hours in that it blocks the image I tried WinTV and never happens with their program I spent 15 € .. and does not work, I have basically wasted 15 € ... I can understand if notified after 5 months, but: - I warned as early as possible which was not compatible ( 5 days) - there is a refund of 10 days (it would be a law in Europe) Edited December 27, 2010 by djandrea Link to comment
desweil Posted December 27, 2010 Share Posted December 27, 2010 ok so you DO know something. If I understand you correctly it does work some time and then it stops working. For the time it it working, are there any problems until it stops working? Or does it work correcty and then it blocks the image? When it blocks the image can you restart DVBViewer and it works again or restart computer or does it ever again work? Please post the support.zip file. It includes more information than you posted Link to comment
djandrea Posted December 27, 2010 Author Share Posted December 27, 2010 (edited) it depends, sometimes even just open the program you do not see, and I restart (as opposed to win-tv you see it correctly) I know which files are missing, but I created that file only: ( In addition to this I have another problem not part of the scheduled recording ... so I would like a refund, I do not think will be resolved if it is a compatibility problem .. .. if not give me a refund does not matter , but there is so .... I am very angry certainly not the 15 € I changed my life ... is the way to do that bother me bye Edited December 27, 2010 by djandrea Link to comment
djandrea Posted December 28, 2010 Author Share Posted December 28, 2010 ????? ??????? Link to comment
Griga Posted December 28, 2010 Share Posted December 28, 2010 Try to deactivate Windows Media Center. Windows Media Center uses DVB cards with background services, even when it is not running, and makes other applications lose signal. Link to comment
djandrea Posted December 29, 2010 Author Share Posted December 29, 2010 nothing to do ... Oh well, I spent unnecessarily € 15, I reported and I have not been reimbursed thanks, my compliments dvbiewer definitely not recommend it to anyone to buy this program!! Link to comment
ElecardFAN Posted December 29, 2010 Share Posted December 29, 2010 What i do not understand is that you are obvious UNWILLING to share information about the system. If you do not post the support data required to help at least a bit, what exactly do you want? You abuse the time of all who try to help with the way you interact. "I spent 15 euro and it is not working" is the lousiest argument i ever read and its making me mad, especially since almost every problem is caused by the user who is messing around and not by the application. Either you post the required information, or you have to live with it. Link to comment
djandrea Posted December 29, 2010 Author Share Posted December 29, 2010 but I have sent the data! but what throws me !!!!!!!!!!!!!!!!!!!! Link to comment
ElecardFAN Posted December 29, 2010 Share Posted December 29, 2010 (edited) Where i do NOT see them here! Again: The Nova T works fine with the DVBViewer since years, so it has to be a problem caused by YOU and nobody else, but without the knowledge what exactly you messed up it is impossible to help. To be honest the time you spent with nagging and yelling the same thing over and over does not help. 2 Pages of bullshit is more than enough. Either you post the information required, or get rid of this board. Edited December 29, 2010 by ElecardFAN Link to comment
avoidz Posted December 29, 2010 Share Posted December 29, 2010 I vote for locking this ridiculous thread full of mistranslated rants. Link to comment
djandrea Posted December 29, 2010 Author Share Posted December 29, 2010 (edited) I vote for locking this ridiculous thread full of mistranslated rants. i'm Italian and I do not speak English, I'm using a translator congratulations for the help you are ridiculous I could make trouble for them back there because a law of 10 days which requires the seller to refund but I do not, I'm not that starved to death, keep it well 15 € bye definitely not recommend it to anyone to buy this program Edited December 29, 2010 by djandrea Link to comment
hackbart Posted December 29, 2010 Share Posted December 29, 2010 I close this, because this is a road to nowhere. 1. You are obviously unwilling to post the required information 2. You are unable to explain the problem in general 3. If you can not speak anything else than your native language, try at least to write the problem in italian. We are all capable to use the Google Translator. 4. The time you cost us because of your silly "Not working, want my money back emails" are more than 15 Euro worth. Christian PS: People like you make my day before it even start Link to comment
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