DVBViewer not decoding any of the UK T2 UHF TV channels, with blank program listings

[JohnH]

Hi,

I have used the DVBViewer App since 2012 and has been fine until recently when the house suffered a power failure that also killed the digital tuner card (BlackGold). I have replaced this by a TBS dual input card but I cannot get any T2 TV UHF channels to be output with DVBViewer.
 

The input source seems to be working correctly using a TBS6281se (DVB-T2/C2/T/C/ISDB-T/C/ATSC1.0 TV Dual Terrestrial HD PCIe TV Tuner Card).

 

The DVBViewer shows that the 2 inputs are present, but the DVBViewer screen shows “There is no matching DVB device available for this channel”.

The channel list shows all the terrestrial T2 TV channels (in blue) under “Edit & organise Channels” but is treating these as from a cable source rather than UHF TV broadcast signals (different decoding), with no option to change it to the correct over the air configuration.

 

In the past I have been able to rescan all the channels but this doesn't seem possible with the latest DVBViewer App.

Under TS stream it shows no transponders, under DVB-C (UK) it shows the Cable channels (even though there is no cable physically attached to the system). Nothing else is shown.

 

I cannot find a way of searching for the UHF terrestrial channels and have them displayed; everything I do just shows the “no matching device” message. I have spent a long time getting nowhere with this.

 

If any more information is required in order to assist with this then please advise.

 

 

Many thanks.

John H

-------------------------

The requested information is:

Transponders & channel listing (from the channels listed in blue): 562/ 12, 570/ 13, 578/14, 586/15, 594/16, 690/28

 

Tuner - see above. Driver c:\windows\system\system32\drivers\   (3 drivers: BdaSup.sys & ksthunk.sys & tbs6281Se-v2.sys)

 

Graphic card - NVIDIA GeForce GT 710   Drivers: windows reports 75 files of which 46 have .dll extensions - too many to list, but the graphics card seems to be fine (displays video files of different types correctly).

 

C:\program data\cmuv\DVBViewer\....shows 7 directories & 16 links & files - If you want them I can send them to you ?

 

The Supporttool 1.8.1.0 gives: 

support.zip

[Griga]

vor einer Stunde schrieb JohnH:

The channel list shows all the terrestrial T2 TV channels (in blue) under “Edit & organise Channels” but is treating these as from a cable source rather than UHF TV broadcast signals (different decoding), with no option to change it to the correct over the air configuration.

 

Your Settings -> Options -> Hardware -> Device List contains two TBS 6281 DVB-C tuners - most likely, because you have installed the DVB-C driver. Please have a look here. For DVB-T/T2 you need to install the appropriate driver and then to perform "Scan Devices" in DVBViewer to update the device list.

 

vor einer Stunde schrieb JohnH:

Under TS stream it shows no transponders,

 

The TS Stream reception type is related to Internet TV/Radio. It requires no DVB hardware.  You can give it a try by selecting TV/Radio -> Reception Settings/Channel Search -> Select TS Stream as reception type -> Load Channel List -> Internet TV (Int). However, the Internet TV list shipped with DVBviewer 7.3.1 is a bit out-dated in the meantime, so some channels may not work anymore. You can also download an M3U playlist from here (paste the M3U URL to your browser's address bar) that contains a huge collection of IPTV channels, and import the M3U file by drag and drop into the DVBViewer Channel Editor. More about it on demand.

 

Usually DVBViewer creates (virtual) TS Stream devices automatically in the background on demand. You have added two of them to you device list manually, which is only necessary if you want to change the TS Stream default settings.

 

P.S. Please also install these decoders to be well equipped. Use the installer and keep in mind that DVBViewer requires the 32 Bit version, so don't deselect it.

 

Edited Tuesday at 05:43 PM by Griga
Addition

[JohnH]

Thankyou for your feedback.

I have tried your suggestions but I still cannot make the viewer "see" the terrestrial channels. The channel list still only sees the channels as cable channels.

I have spent days on this getting nowhere. The device list you state above only gives the basic info (ie "The device is working properly").
I cannot find any further info including a full device list that shows whether the device is for cable or terrestrial use, never mind deleting & replacing them, is this because win10 is being migrated to a simpler version before final withdrawal ?

 

I am now about to give up trying to get this to work, perhaps another App will solve the problem.

[Griga]

vor 19 Minuten schrieb JohnH:

The device list you state above only gives the basic info (ie "The device is working properly").

 

You are obviously writing about the Windows Device Manager. I was writing about the Device  List in DVBViewer -> Settings -> Options -> Hardware -> Devices.

 

Of course Windows says "The device is working properly" if a driver is properly installed. However, with your TBS device you can't receive DVB-T2/T channels if a cable driver is installed. Equally you can't receive cable channels if a DVB-T driver is installed. Windows doesn't care, it doesn't know which kind of channels you want to receive in DVBViewer. But DVBViewer notices that the type of channel you want to receive doesn' match the tuner type in the DVBViewer device list and tells you so: “There is no matching DVB device available for this channel”.

 

 

 

[Griga]

So for receiving DVB-T2 channels in DVBViewer you need to perform the following steps::

• Download the appropriate DVB-T/T2 driver from TBS
• Install it.
• In DVBViewer go to Settings -> Options -> Hardware and click "Scan Devices". Make sure that there are tuners in your DVBViewer device list with Terrestrial as tuner type and a ticked DVB-T2 checkbox.
• Click OK.
• Select a DVB-T/T2 channel in your channel list and watch TV.