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EPG problem?


LiMiT

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Hi,

 

I have a problem with the EPG receiving in DVBViewer. I used to get several hours/days of EPG

but now I only get the upcoming two hours/two shows?

 

The cableprovider have also done an update to the settop boxes that rendered in a total malfunction

of the EPG (Samsung DCB9401). The EPG works if disconnecting the settop box from the main outlet

(power) and plug it back in, but only temporary.

 

If I do the same to the FireDTV's the EPG receiving in DVBViewer is correct but stops working after a while,

which leaves me only with the latest two hours.

 

Is this a DVBViewer solvable problem or should I file a bugreport at the hardware manufacturer (Digital Everywhere)?

 

Is there anyway I can debug the EPG receiving in DVBViewer?

support.zip

Edited by LiMiT
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Ask your provider. It is not a bug of the viewer or of digital everywhere. If your provider does only transmit epg for the next two hour (nothing unusual) it's not our problem.

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Well, they are putting out several days of EPG (verified with a settop box) but DVBViewer

does only display the upcoming two hours. If I pull the power to the FireDTV and reinsert

it, I get full days of EPG - but only temporary, after a couple of hours, it's back to the

upcoming two hours again.

 

I have tried to find a EPG setting for this, but couldn't find any. The EPG problem is

also in FireDTV Viewer (using DVBV codebase), which leads me to think that the problem

lies within the hardware?

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That's very unlikely... the EPG Data is transmitted with the video and audio streams as "EIT" Stream. Maybe you should use transedit and it's analyzer and try to locate the EIT Streams, maybe they are only transmitted on certain transponders? Maybe the set-top-box knows about it. You problem sounds like you visit the transponder with EIT at the begining, but never again later on (DVBViewer saves the EPG Data), maybe that can give you a hint on the channel/transponder where EIT is transmitted.

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Maybe thy using MediaHighway EPG. Than you have to discover on what Frequency it is transmitted.

Add the Frequency in Options > SiehFern/MHW and than tune a channel on this Frequency for a few minutes.

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