Big problem: registration info required every 30 minutes

[xyzfra]

Hi, I bought DVBViewer yesterday (email supervisore at gmail dot com), I installed it but I have a big problem: every 30 minutes the screen becomes black and a popup asking registration information appears. I fill it with username and password, I click ok and then I have to restart DVBViewer.

 

If I go in the about menù I see that the software is licensed to me.

 

Please HELP!! In this way I have to restart the program every 30 minutes

 

Thanks

[Lars_MQ]

Please post some more information:

 

http://www.DVBViewer.info/forum/index.php?showtopic=2210

[xyzfra]

Support.zip attached

 

Hardware: AF9015 BDA Filter

Motherboard: DFI Lanparty NF4-D

OS: Windows XP SP2

Graphic Card: ATI Radeon X1900XTX

 

I think that I have a kind of registration problem. Everything works fine except the registration popup that appears every 20/30 minutes (I have to restart DVBViewer).

support.zip

[Tjod]

This happens normally if a illegal version Installed was installed but not complete removed before installing a legal version.

 

Uninstall the DVBViewer complete (including the configuration Folder) and than reinstall it.

[jozi]

i installed beta 4.01.xxxx and it didint work so i reinstalled normal now i have same problem and i cant find configuration folder from vindows7... so where and what should i delete to get that anoying thing of..?

support.zip

[jozi]

i installed beta 4.01.xxxx and it didint work so i reinstalled normal now i have same problem and i cant find configuration folder from vindows7... so where and what should i delete to get that anoying thing of..?

 

Windows 7 beta build 7000

hauppauge hvr-1100

gf 7900gt

asus m2n4-sli

 

and when i uninstall i make it delete all files and when i reinstal it it still finds my registeration name and password for somereason