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Error In User Data


AdamShaw

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I have a legally downloaded copy of DVBViewer from this website. However every 15 minutes or so of use results in a crash with the error, "Error In Userdata".

 

Please find attached my support tool upload.

 

My graphics card is an ATI Radeon 4850 1GB (HDMI audio/video output) driver ver. 8.612.0.0 28/4/09

 

My motherboard is a Gigabyte P35C-DS3R driver ver 8.3.0.1014 3/5/07 (Intel P35 chipset)

 

My TV Tuner is Hauppauge WinTV 88x DVB-S/S2 Tuner/Demod driver ver 2.123.27056.0 25/2/09

 

OS Vista 32 Home Premium.

 

I'd appreciate a quick resolution as I spent a lot of money on my HTPC and my wife is giving me ear ache :)

 

Thanks

support.zip

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I have further investigated this and the cause of the crash is the ATI HDMI Audio driver. I have downloaded the latest 2.26 version from Realtek and the problem persists.

 

Can you fix this?

 

If I roll back to the previous ATI HDMI driver then I am back to square one, 20 minutes or so TV and then crash. With the new drivers DVBViewer will not start at all.

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Returned to restore point so settings were as in first post. I am now able to view DVBViewer again but with the continuing error as before.

 

I am using the last stable FFDShow 28/12/2008.

 

Updated HDMI driver and ATI display driver to latest versions and intermittent crashing persists.

 

FFDShow tryout 14/6/2009 causes immediate crash.

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Are you using hdmi. If not disable the ati hdmi audio and switch ban to on-board audio which offers more channels sometimes.

 

You had cyberlinnk DVD decoder on your system but files are missing.

I would stay away from fddshow in the first place and stick with cyberlink dvd decoder.

 

 

Conclusion: re-install cyberlink software

 

Under optiones / directX:

Videodecoders: cyberlink

audiodecoder: on -board audio

 

You can start again with fddshow after the system is stable.

Edited by Benarty
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I take it you're not a fan of FFDShow then. I did have Cyberlink software but uninstalled as I don't want to pay for the software.

 

Can I get the CODECS for free somewhere?

 

I do use the HDMI audio and wanted to keep it because of the benefits of HDMI 1.3 functionality with my Yamaha receiver.

 

I particularly like the YADIF deinterlacer, can I use this without FFDShow?

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