didiers Posted August 20, 2009 Share Posted August 20, 2009 hello everybody this little post to ask you your idea : when i run DVBViewer 4.2.x, this closed automicaly after some times about half hour the message say "you must restart DVBViewer in administrator mode" traduction of the french message ok, the facts : - i'm under the administrator account - i run Windows XP Pro - GPU : Nvidia 7600GS drivers 190.38 - Cpu : Athlon XP 64 X2 4200+ chipset Nvidia Nforce - same problem under Windows Seven on same computer - all power saving disabled - This is the only apps to get this behavior on this computer but : no problem in the same condition with DVBW V. 4.1.x many thanks for response bye, Didier support.zip Quote Link to comment
Devastation Posted August 21, 2009 Share Posted August 21, 2009 "you must restart DVBViewer in administrator mode" And displays there also "Error in userdata"? So you maybe have entered wrong userdata. (past 'n copy, typing error....) http://www.DVBViewer.info/forum/index.php?showtopic=34436 http://www.google.com/search?q=error+in+us...=DVBViewer.info Quote Link to comment
didiers Posted August 21, 2009 Author Share Posted August 21, 2009 hello Devastation: in fact, the couple Name / serial, is right, the message is not "error in user data" just you must restart DVBViewer as administrator. i already check power behavior in BIOS, and all the "based on time" settings under XP, but i dont find the source issue may be someone in my case ? Quote Link to comment
Devastation Posted August 21, 2009 Share Posted August 21, 2009 Start DVBViewer in DVBViewer Pro (Debug Mode) (find it in Startmenu\Program Files\DVBViewer\Support). After the error make a new support.zip and post it here. Do also for a test start in DVBViewer Pro (Safe Mode) if there is also the problem. No extra support.zip for this needed. Only tell works/works not. Quote Link to comment
Tjod Posted August 21, 2009 Share Posted August 21, 2009 "you must restart DVBViewer in administrator mode" If you get this message you are using a not up-to-date language file. In 4.2.1 it should be "Error in Userdata! Please install the DVBViewer with the correct data!". Quote Link to comment
didiers Posted August 21, 2009 Author Share Posted August 21, 2009 ok, Many thanks for response Devastation : i will try your solution and post results as soon as possible, Thanks Tjod : how can i use an old language file since before install 4.2 version i manually remove all the old Files, directory, reg entry, ... moreover, under Win Seven (for Trying) i just install a fresh 4.2 version without 4.1 Version before. i continue to search any kind of settings witch can be the cause of the problem with V 4.2 thanks a lot for your help Quote Link to comment
didiers Posted August 21, 2009 Author Share Posted August 21, 2009 (edited) one more thing i dont know if is realist, but i have installed DVBViewer many times last week, (for tests purpose) but allways on the same computer many times after clean XP installation. is it possible that my account was black listed and this error "restart ind admin mode ..." be the behavior of black listed account ? i'm not sure but i suppose that i should get the same issue under 4.1 version ? Edited August 21, 2009 by didiers Quote Link to comment
Tjod Posted August 22, 2009 Share Posted August 22, 2009 how can i use an old language file since before install 4.2 version i manually remove all the old Files, directory, reg entry, ... You get the old message as well if you change the language to English? Quote Link to comment
didiers Posted August 22, 2009 Author Share Posted August 22, 2009 ok, i try thanks Quote Link to comment
didiers Posted August 22, 2009 Author Share Posted August 22, 2009 well, with the language set to english the message is : Error in User Data Please install the DVBViewer with correct data! Once again this issue dont appear with 4.1 version of course i check the account settings in registry, and all seems ok what can i do? ask for new credentials? if this issue is well the cause of black listed credentials what is the rules for installation, may i install, uninstall, again and again on my computer or is there a limitation? again many thanks for support. regards, Didier Quote Link to comment
didiers Posted August 22, 2009 Author Share Posted August 22, 2009 Hi Devastation : Test done in safe mode, same issue after 30Min an idea ? Quote Link to comment
Devastation Posted August 22, 2009 Share Posted August 22, 2009 oh yes, this was meant if its not "Error in userdata" But it is. So read Topics in the links of my first answer. And because of Win 7 I have some other helpful links but (sorry) only in german. Maybe you can use an online-translator http://www.DVBViewer.info/forum/index.php?...mp;#entry247950 http://www.DVBViewer.info/forum/index.php?showtopic=34229 Quote Link to comment
didiers Posted August 23, 2009 Author Share Posted August 23, 2009 Well, i fix the problem without know the cause : i was under Administrator account, then issue appear after 30Min i have just created a new account with admin rights, then no more issue so, this issus is linked to something in user profile, but what? is an other question. anyway, the problem is solved, many thanks for support, links, idea from you Thanks Didier Quote Link to comment
Tjod Posted August 23, 2009 Share Posted August 23, 2009 so, this issus is linked to something in user profile, but what? Check in the account with problems if ther is sonthig DVBViewer related in Registry > HKEY_CURRENT_USER\Software\Classes\VirtualStore\MACHINE\SOFTWARE or C:\Users\.... .....\AppData\Local\VirtualStore\Program Files Quote Link to comment
didiers Posted August 23, 2009 Author Share Posted August 23, 2009 Hi Tjod i have checked : nothing anywhere, Quote Link to comment
binsat Posted August 27, 2009 Share Posted August 27, 2009 (edited) I've nasty "Error in userdata" bug as well when using DVBViewer 4.2.1 on Win 7. UAC is set off, installed and using with full admin rights, no any antivirus tools in use, entered my userdata by typing it and double-checked it before entering (not that i'm thinking any TV watching application should ever require antivirus and UAC stopped, just switched em off for testing). Absolutely no effect! I really hope this bug will be fixed asap. Edited August 27, 2009 by binsat Quote Link to comment
jokool Posted September 4, 2009 Share Posted September 4, 2009 hello, I have exactly the same bug on my laptop samsung x22 windows seven RC fr DVBViewer 4.2.1 everything works great. Just that bug, everything 30min DVBViewer stops, and tell the message "you must restart DVBViewer in administrator mode". Quote Link to comment
iTTT Posted September 11, 2009 Share Posted September 11, 2009 yes. same problem with w7 here. Quote Link to comment
norfolk Posted October 4, 2009 Share Posted October 4, 2009 I have the same problem with DVBViewer 4.2.1 every 5 mn a get a message "Run as administrator", in fact i got this message and "Error in user data" since version 4.0. and i use a legal serial paid with my mony....!!!! I presum that those massages are detecting an illigale serial, but it isn't. j'en ai marre de DVBViewer, malgré que c'est un excellent player mais si les mesures anti crack pénalise les utilisateurs légaux alors non merci. Je me tourne vers des lecteurs gratuit Quote Link to comment
elmatt Posted October 24, 2009 Share Posted October 24, 2009 (edited) Same problem of "Run as administrator" in french and "error in userdata" in english. Soft closes after about half an hour if only watching And it closes after one minute if i try to record. I'm a registered user, on windows 7 . Edited October 24, 2009 by elmatt Quote Link to comment
AceBR Posted October 27, 2009 Share Posted October 27, 2009 One more for the list. Same error on Windows 7 Quote Link to comment
elmatt Posted October 27, 2009 Share Posted October 27, 2009 Did you try this ? http://www.DVBViewer.info/forum/index.php?showtopic=37025 It worked for me Quote Link to comment
Ismail Ibrahim Posted June 6, 2010 Share Posted June 6, 2010 (edited) To make it work do the following 1- Fresh install make sure that you delete from the registry all previous keys [removed, has no effect if you use a legal version] 4-Make sure that you type the user name and pass ,do not past and copy I tested this solution and it works perfectly including the recording for more than 3 hours Edited June 6, 2010 by Tjod Quote Link to comment
Tjod Posted June 6, 2010 Share Posted June 6, 2010 @Ismail Ibrahim are you using a pirate copy ? Quote Link to comment
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