Windows 8 Local Account problems

[entrecour]

I am not sure where the problem is here, so I'm looking for inputs from anyone who has W8 and DVBViewer running in a similar setup.

 

This is a new W8 installation (or rather an upgrade from Vista).

 

Windows 8 Pro 32 bit

DVBViewer 5.0

RS 1.23

 

DVBViewer and RS work fine when running on the built-in admin account.

 

However, I find that DVBViewer will not start when run from a local user account (i.e. not linked to Microsoft account).

 

There is nothing in the application logs but there are errors in the event logs (see 2 separate examples below).

 

Log Name:      Application
Source:        Application Error
Date:          27/12/2012 01:11:27
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      HTPC-1
Description:
Faulting application name: DVBViewer.exe, version: 5.0.0.0, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988a1f
Exception code: 0x0eedfade
Fault offset: 0x00012005
Faulting process ID: 0x1038
Faulting application start time: 0x01cde3cf18261396
Faulting application path: C:\Program Files\DVBViewer\DVBViewer.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report ID: 566d583d-4fc2-11e2-afa7-001d604f810a
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="[url="http://schemas.microsoft.com/win/2004/08/events/event"]http://schemas.microsoft.com/win/2004/08/events/event[/url]">
 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2012-12-27T01:11:27.000000000Z" />
   <EventRecordID>1732</EventRecordID>
   <Channel>Application</Channel>
   <Computer>HTPC-1</Computer>
   <Security />
 </System>
 <EventData>
   <Data>DVBViewer.exe</Data>
   <Data>5.0.0.0</Data>
   <Data>2a425e19</Data>
   <Data>KERNELBASE.dll</Data>
   <Data>6.2.9200.16451</Data>
   <Data>50988a1f</Data>
   <Data>0eedfade</Data>
   <Data>00012005</Data>
   <Data>1038</Data>
   <Data>01cde3cf18261396</Data>
   <Data>C:\Program Files\DVBViewer\DVBViewer.exe</Data>
   <Data>C:\WINDOWS\system32\KERNELBASE.dll</Data>
   <Data>566d583d-4fc2-11e2-afa7-001d604f810a</Data>
   <Data>
   </Data>
   <Data>
   </Data>
 </EventData>
</Event>



Log Name:      Application
Source:        Application Error
Date:          27/12/2012 01:04:50
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      HTPC-1
Description:
Faulting application name: DVBViewer.exe, version: 5.0.0.0, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988a1f
Exception code: 0x0eedfade
Fault offset: 0x00012005
Faulting process ID: 0x13c4
Faulting application start time: 0x01cde3ce2c178497
Faulting application path: C:\Program Files\DVBViewer\DVBViewer.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report ID: 69e562cf-4fc1-11e2-afa7-001d604f810a
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="[url="http://schemas.microsoft.com/win/2004/08/events/event"]http://schemas.microsoft.com/win/2004/08/events/event[/url]">
 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2012-12-27T01:04:50.000000000Z" />
   <EventRecordID>1714</EventRecordID>
   <Channel>Application</Channel>
   <Computer>HTPC-1</Computer>
   <Security />
 </System>
 <EventData>
   <Data>DVBViewer.exe</Data>
   <Data>5.0.0.0</Data>
   <Data>2a425e19</Data>
   <Data>KERNELBASE.dll</Data>
   <Data>6.2.9200.16451</Data>
   <Data>50988a1f</Data>
   <Data>0eedfade</Data>
   <Data>00012005</Data>
   <Data>13c4</Data>
   <Data>01cde3ce2c178497</Data>
   <Data>C:\Program Files\DVBViewer\DVBViewer.exe</Data>
   <Data>C:\WINDOWS\system32\KERNELBASE.dll</Data>
   <Data>69e562cf-4fc1-11e2-afa7-001d604f810a</Data>
   <Data>
   </Data>
   <Data>
   </Data>
 </EventData>
</Event>

[entrecour]

Does anyone have DVBViewer and RS running on W8 Pro (not preview)?

 

If so, does DVBViewer Pro run ok from a normal (i.e with no escalated privileges) Local account?

[Crisidelm]

Does anyone have DVBViewer and RS running on W8 Pro (not preview)?

 

If so, does DVBViewer Pro run ok from a normal (i.e with no escalated privileges) Local account?

 

Works fine for me: DVBViewer 5.0 (but also previous version) works without a problem with a normal local account. I don't use RS though.

[entrecour]

Thanks for your input. I am really stumped here. DVBViewer works fine from the built-in administrator account but there seems to be some problem from other types of accounts in my system.

 

I am having difficulties trouble shooting this as the debug version of DVBViewer won't run either from my local account, and I can't see anything in the event log apart from the errors posted earlier.

 

 

Here is another error event log.

 

 

Log Name:      Application
Source:        Application Error
Date:          30/12/2012 12:29:38
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      HTPC-1
Description:
Faulting application name: DVBViewer.exe, version: 5.0.0.0, time stamp: 0x2a425e19
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988a1f
Exception code: 0x0eedfade
Fault offset: 0x00012005
Faulting process ID: 0x924
Faulting application start time: 0x01cde680f371d2b5
Faulting application path: C:\Program Files\DVBViewer\DVBViewer.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report ID: 31a3aafc-5274-11e2-afab-001d604f810a
Faulting package full name: 
Faulting package-relative application ID: 
Event Xml:
<Event xmlns="[url="http://schemas.microsoft.com/win/2004/08/events/event"]http://schemas.microsoft.com/win/2004/08/events/event[/url]">
 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2012-12-30T11:29:38.000000000Z" />
   <EventRecordID>1165</EventRecordID>
   <Channel>Application</Channel>
   <Computer>HTPC-1</Computer>
   <Security />
 </System>
 <EventData>
   <Data>DVBViewer.exe</Data>
   <Data>5.0.0.0</Data>
   <Data>2a425e19</Data>
   <Data>KERNELBASE.dll</Data>
   <Data>6.2.9200.16451</Data>
   <Data>50988a1f</Data>
   <Data>0eedfade</Data>
   <Data>00012005</Data>
   <Data>924</Data>
   <Data>01cde680f371d2b5</Data>
   <Data>C:\Program Files\DVBViewer\DVBViewer.exe</Data>
   <Data>C:\WINDOWS\system32\KERNELBASE.dll</Data>
   <Data>31a3aafc-5274-11e2-afab-001d604f810a</Data>
   <Data>
   </Data>
   <Data>
   </Data>
 </EventData>
</Event>

 

 

If anyone has any suggestions as to what else I can do I would be very grateful.

Edited December 30, 2012 by entrecour

[entrecour]

I finally fixed these issues by completely reinstalling W8. It seems that permissions were incorrectly assigned by the original install process which oddly affected DVBViewer but not the couple of other desktop apps that I had installed.