License sent to non-existent email

[SunriseMotiff]

The only PayPal account that I have is linked to a non-existent email (I never use paypal these days). When I purchased the license, I was expecting a standard transaction where paypal sends you to a page where you fill out your details; I didnt expect the license to be sent to my paypal email.

 

I can see the email bounced back, but I need that license. have emailed a couple of DVBViewer email addresses but noones returned back to me. Would anyone be able to help with retrieving my license and sending it to a functioning email address?

 

cheers

[Griga]

Please write to the mail address provided on the "Contact Us" page (see bottom of this forum).

 

[SunriseMotiff]

Thanks for your reply Griga. 

 

I had already emailed the .de version of that email so I have forwarded my email to the .com.

 

Thanks

[giraffebeard]

Can this please be followed up? SunriseMotiff has yet to receive a response.

 

I assisted him in purchasing a license and it's disappointing that no one has gotten back to him yet.

 

[Griga]

I've forwarded the matter via mail to the responsible person.

 

[hackbart]

If you did not received a mail with the credentials yet, please drop me a short mail via: Hackbart-at-DVBViewer.com.

 

Christian

[giraffebeard]

Thank you - I will ask him to get in contact.

[SunriseMotiff]

Apologies for the delay - have been out all day. I saw your response to my email when I woke up and replied with my paypal accounts email.

 

Happy to continue our chat via email. Thank you for the help - super keen to start using your software

[Bernd]

Remember you has meke a payment over 19€ (DVBViewer MEDIA SERVER  "DMS") DMS is not a standallone progam. You need the DVBViewer Pro (20€) first. 

But we can refund your old payment over 19€ if it is necessry. The way to buy (20€) is the same one over PayPal like befor.

[Bernd]

We see, all is done now. Thank you.

[Griga]

It would have been much easier to handle this problem if someone had mentioned that it's about a Media Server licence. But nobody (except Bernd) did...