Recordings not showing in web interface after DMS upgrade 3.2.4.0 in Win7

[pacolhc@gmail.com]

I have been running without problems recording Service with all updates and later DMS with all updates under Windows 7, without changing my setup.

I upgraded to the latest DMS via the installation file (I also upgraded DVBViewer) and all of a sudden, I cannot see any recording any longer via the web-interface. However, all recordings are done and stored in the designated directory. As a remark, my user/password for DMS is different than the user/password of the windows 7 account.

Can you help me with this issue?

Thanks

[Griga]

3 minutes ago, pacolhc@gmail.com said:

all of a sudden, I cannot see any recording any longer via the web-interface.

 

Attaching a support.zip may help to find the reason for this issue.

 

[pacolhc@gmail.com]

6 minutes ago, Griga said:

 

Attaching a support.zip may help to find the reason for this issue.

 

I just did it. How can I send it privately to you?

[pacolhc@gmail.com]

having a look to the svcdebug.log I see many errors like below:

 

Error [11]: The database disk image is malformed.
"SELECT idRecord FROM recordings WHERE Filename = 'E:\Grabaciones\2023-04-27_12-22-08_Das Erste HD (deu)_ARD-Buffet - Leben & genießen.ts' COLLATE SYSTEMNOCASE LIMIT 1": database disk image is malformed
27.04.23 12:22:09.261 SendUpdate           DVBVUPDATE REC
27.04.23 12:22:09.263 SendUpdate           DVBVUPDATE RST 157
27.04.23 12:22:09.386 AddPID               17
27.04.23 12:22:09.538 TRecording ($074AC530)    EPG Callback: Das Erste HD (deu) not running - 27/04/2023 13:00:00 - ZDF-Mittagsmagazin - 33670 - PDC: 0xDA340
27.04.23 12:22:10.262 TRecording ($074AC530)    EPG Callback: Das Erste HD (deu) running - 27/04/2023 12:15:00 - ARD-Buffet - 33669 - PDC: 0xDA30F
27.04.23 12:22:10.413 DelPID               17
27.04.23 12:22:22.349 TDVBWebserver        rec_listnew.html EAccessViolation at 777922D2: Zugriffsverletzung bei Adresse 777922D2 in Modul 'ntdll.dll'. Schreiben von Adresse 10B00004
27.04.23 12:22:24.324 TDVBWebserver        rec_listnew.html EAccessViolation at 777922D2: Zugriffsverletzung bei Adresse 777922D2 in Modul 'ntdll.dll'. Schreiben von Adresse 10B00004
27.04.23 12:22:30.819 TRecording ($074AC530)    E:\Grabaciones\2023-04-27_12-22-08_Das Erste HD (deu)_ARD-Buffet - Leben & genießen.ts Discontinuities: 0  -  Total size: 31,29 MB  -  Device: CINERGY S2 USB BOX (2)
27.04.23 12:22:30.821 SendUpdate           DVBVUPDATE REC
27.04.23 12:22:30.822 TRecordDatabase      SvcDatabase.db3 UpdateEntryVideoData ESQLiteException at 0055E354: Error executing SQL.
 

What could be the cause?

[Griga]

3 hours ago, pacolhc@gmail.com said:

The database disk image is malformed.

 

It means that your recording database file is damaged (SvcDatabase.db3 in the Database sub-directory of the DVBViewer configuration folder, see Windows start menu -> DVBViewer -> Configuration Folder).

 

It doesn't matter much if there are EPG info files (*.txt) for your recordings. They are a kind of external backup of the database entries. If they are present, you can stop the Media Server, remove SvcDatabase.db3, restart the Media Server and click "Update Recording Database" on the Tasks page of the Web Interface for recreating the database.

 

If there are no EPG info files, you are in trouble. Of course your recordings are not lost. They are still playable. However, it will be hard (and maybe impossible) to let the Media Server recognize them as recordings again. It will regard them as mere video files.

 

[pacolhc@gmail.com]

1 minute ago, Griga said:

 

It means that your recording database file is damaged (SvcDatabase.db3 in the Database sub-directory of the DVBViewer configuration folder, see Windows start menu -> DVBViewer -> Configuration Folder).

 

It doesn't matter much if there are EPG info files (*.txt) for your recordings. They are a kind of external backup of the database entries. If they are present, you can stop the Media Server, remove SvcDatabase.db3, restart the Media Server and click "Update Recording Database" on the Tasks page of the Web Interface for recreating the database.

 

If there are no EPG info files, you are in trouble. Of course your recordings are not lost. They are still playable. However, it will be hard (and maybe impossible) to let the Media Server recognize them as recordings again. It will regard them as mere video files.

 

Thanks Griga. I don't have a problem with that. I just want this to work again from now on, so that when I schedule a recording, it is shown later in the web interface. How can I "reset" all?

[Griga]

Just now, pacolhc@gmail.com said:

How can I "reset" all?

 

Stop the Media Server, remove SvcDatabase.db3, restart the Media Server. It will recreate the database file automatically, but initally without any content.

 

[pacolhc@gmail.com]

My apologies. I followed your guidance and it worked. Thanks a lot for the support!