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New channel tunes, doesn't play but status shows percentage and not channel name, doesn't call CI/CAM


VRS

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Posted

I've scanned a new channel in, the first UHD channel in my country, but it will not play via any method (browser, VLC, Kodi). It tunes and in status shows a percentage but not the channel name, checking in the cam webinterface it is not trying to decrypt at all even though it is marked as encrypted. PC is powerful so HEVC shouldn't be an issue (13900k and GTX4070ti), it looks like DVBViewer has been able to do HEVC and UHD channels for years. Really weird behavior with the decrypting.

 

Is there any log I can check to see what's happening in the background to work out what's going on?

Posted
9 hours ago, VRS said:

Is there any log I can check to see what's happening

 

I assume that you are using the DVBViewer Media Server, because you have posted in the Media Server section of this forum. In this case the log you are looking for is the svcdebug.log in the DVBViewer configuration folder (see Links page -> Debug Log Download in the server's web interface or help menu in DVBViewer). DVBViewer only creates a detailed DVBViewer.log in the same folder, if you launch it in debug mode (see Windows start menu -> DVBViewer). If you want supporters to have a look at it please attach a support.zip.

 

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