Little problems with the DVBViewer scheduler

[enricob]

Hello.

 

Two questions about some little problems with the DVBViewer scheduler.

 

1 _ Why every time I open the scheduler the current channel starts recording ? Why this? How to avoid it?

 

2 _ In case a channel change (no recording) has been scheduled, the scheduler changes channel as planned even if timeshift is active - I mean even in case I am watching the current channel delayed, replay mode.

 

Is it possible to avoid the automatic channel change scheduled by the scheduler in case I am watching the current channel delayed, replay mode and, rather than this automatic channel change, display a message asking the user to confirm the channel change?

 

Thank you.

 

Enrico

[Griga]

vor 2 Stunden schrieb enricob:

Two questions about some little problems with the DVBViewer scheduler.

 

What is the DVBViewer scheduler? Please post a screenshot if you don't know how to explain.

 

[enricob]

I'm talking about the "timer recordings".

 

This is the screenshot:

 

 

I didn't post a screenshot just because I supposed I knew how to explain.

 

And I supposed I knew just because "Timer recordings" has been translated as "pianificatore" in Italian, and just because "pianificatore" is usually translated as "scheduler".

 

 

[Griga]

vor 12 Stunden schrieb enricob:

I'm talking about the "timer recordings". This is the screenshot:

 

I see. It's just the DVBViewer Timer Recordings Windows. I suspected that you are still using the out-dated "DVB Task Scheduler" add-on for DVBViewer, that could potentially cause the described issues.

 

vor 15 Stunden schrieb enricob:

Why every time I open the scheduler the current channel starts recording ?

 

I don't know. I can't reproduce it, and it's no known DVBViewer issue. The only potential reason I can see in the code of the window's OnShow event is that DVBViewer updates the current timer list by downloading it from the DVBViewer Media Server, provided it is installed, DVBViewer is configured as Media Server client and delegates timer handling to it.

 

Please create and attach a support.zip, so I can see your whole configuration, including DVBViewer version etc. Please don't forget to reproduce the issue in DVBViewer debug mode before creating the support.zip. This saves further enquiries.

 

vor 16 Stunden schrieb enricob:

In case a channel change (no recording) has been scheduled, the scheduler changes channel as planned even if timeshift is active - I mean even in case I am watching the current channel delayed, replay mode.

 

You are right. DVBViewer performs a forced channel change, assuming that this is what you want after having prebooked a certain programme. It assumes that this has a higher priority, because you have planned it purposely.

 

vor 16 Stunden schrieb enricob:

display a message asking the user to confirm the channel change?

 

This would be possible. However, it's unknown what other users think about it. Applications that query on each and every opportunity if something initiated by the user should really be done can be quite annoying... anyway, I'll think about it.

 

[enricob]

1 _____ 

 

I followed the instructions, so I executed supporttool.exe in the DVBViewer installation folder (where DVBViewer.exe is), but the support tool does not create any support.zip file with the necessary information.

 

I click on the supporttool.exe file and nothing happens.

 

If, on the other hand, I try to move the entire supporttool.zip file to the DVBViewer folder, open the zip file and click on the supporttool.exe file that is still inside the zip file, then a message appears telling me to start the programme in the DVBViewer folder, then this empty window appears.

 

If it helps, two different instances of DVBViewer have been installed. Everything has always worked fine, apart from these minor problems with the timer recordings.

 

 

 

2 _____

 

As for the other problem of automatic channel changing even when timeshift is active, more precisely, in some cases DVBViewer displays a message asking the user to confirm the channel change, while in other cases the channel change is automatic and I am not given the option to confirm or not.

 

Next time I will pay more attention and perhaps I will be able to understand why the message sometimes appears and sometimes does not.

 

Do you know why this message  asking the user to confirm the channel change sometimes appears and sometimes does not, and the channel changes automatically?

 

Thank you, thank you.

 

Enrico

 

 

[enricob]

Update.

 

I realised that when you open the DVBViewer Timer Recordings Window, as I said you can see the current channel being recorded, but this recording corresponds ‘only’ to the recording needed to activate the timeshift feature, so much so that the file is saved in the folder configured for timeshift instead of in the folder configured for recording files.

 

As you can see: the first yellow line is timeshift, the second yellow line is a recording.

 

 

So I suppose it's not a real error, but an ambiguous display that can be misleading because actual recordings and timeshift are highlighted identically yellow on the DVBViewer Timer Recordings Window.

 

Is this normal, or should timeshift recordings not be shown on the DVBViewer Timer Recordings Window, or not in the same way as other recordings?

 

Thank you.

 

[Griga]

Am 4.1.2026 um 15:21 schrieb enricob:

Why every time I open the scheduler the current channel starts recording ? Why this? How to avoid it?

 

vor 12 Stunden schrieb enricob:

I realised that when you open the DVBViewer Timer Recordings Window, as I said you can see the current channel being recorded, but this recording corresponds ‘only’ to the recording needed to activate the timeshift feature,

 

So actually no recording was started, but you only saw the current timeshift recording being listed in the Timer Recordings Window.

 

Please read the change log entries explaining the substantial changes concerning timeshift in DVBViewer 7. This will help you to understand.

 

[enricob]

10 hours ago, Griga said:

 

 

So actually no recording was started, but you only saw the current timeshift recording being listed in the Timer Recordings Window.

 

 

Yes, no recording was started, but the current timeshift recording is listed together with recordings and displayed as recordings.

 

As the current timeshift recording is not a recording, why is it listed together with recordings and displayed as recordings?

 

Finally, the minor issue I reported is not that a recording starts, but that the timeshift recording is indistinguishable from a "real" recording, and this is an ambiguous and misleading display.

 

 

 

2 _____

 

I also asked about the other little issue of automatic channel changing even when timeshift is active.

 

In some cases DVBViewer displays a message asking the user to confirm the channel change, while in other cases the channel change is automatic and I am not given the option to confirm or not.

 

Do you know why this message asking the user to confirm the channel change sometimes appears and sometimes does not and the channel changes automatically?

 

In case you need a a support.zip file, I've also reported some issue about this.

 

Thank you.

 

Enrico

 

[Griga]

vor 45 Minuten schrieb enricob:

but the current timeshift recording is listed together with recordings and displayed as recordings.

 

This is intended. Please read the change log.

 

vor 45 Minuten schrieb enricob:

As the current timeshift recording is not a recording, why is it listed together with recordings and displayed as recordings?

 

As the name already states: A timehift recording is a recording. The only difference to a normal recording is a flag that allows DVBViewer to delete the file when it is no more needed. Please read the change log.

 

You will have to live with it. Sorry, but there are more important things to do...

 

[enricob]

22 minutes ago, Griga said:

 

As the name already states: A timehift recording is a recording. The only difference to a normal recording is a flag that allows DVBViewer to delete the file when it is no more needed. Please read the change log.

 

 

So, in case the thimeshift recording is a recording, a recording was started, as I said!

 

 

21 minutes ago, Griga said:

 

You will have to live with it. Sorry, but there are more important things to do...

 

 

I supposed I'll manage to survive 🙂 

 

I mean, I just pointed out a small issue on the forum, just in order to ask for a solution I didn't know.

 

And in case there is no solution and there won't be one in the future either, I just need to know it and I suppose I'll manage to survive anyway 🙂

 

Obviously, I don't expect anyone to change the software to solve a problem I've reported, I'm just asking on the forum in order to find out how things are.

 

As for the other issue: in some cases DVBViewer does not change the channel automatically and displays a message asking the user to confirm the channel change, while in other cases the channel change is automatic and I am not given the option to confirm or not. Do you know why this message asking the user to confirm the channel change sometimes appears and sometimes does not and the channel changes automatically?

 

This is another minor issue that I have experienced for years. Really, for years. After many years I've finally tried asking for information on the forum. Why not answer?

 

I apologise, I'm sorry, I don't understand. May be it was just a misunderstanding.

 

I mean, just to be clear, in case you don't know the answer, in case there is no solution, in case you don't want to solve this small issue in the future either, that's fine, I'll manage to survive that too. But why not simply answer that you don't know the answer, or there is no solution, or you don't intend to solve this small problem in the future either? I wouldn't have a problem with such a response, of course. Just, why not answer.

 

May be it was just a misunderstanding.

 

Have a nice day.

 

Enrico

[Griga]

vor 51 Minuten schrieb enricob:

Do you know why this message asking the user to confirm the channel change sometimes appears and sometimes does not and the channel changes automatically?

 

No. I would need to know the exact circumstances. Without a support.zip that's almost hopeless.

 

[enricob]

Yes. 

 

I had already tried to send you this file, but something does not work properly.

 

I followed the instructions and I finally managed to launch the supporttool file, but first this error message appears (in Italian, even though the software language is English): ‘No endpoints available in the endpoint mapping’.

 

 

Then the supporttool window opens completely empty:

 

 

I've tried searching for information about the supporttool in the DVBViewer wiki and also in the DVBViewer forum, but I didn't find anything.

 

Any suggestions on how to get this supporttool working properly?

If it helps, two different instances of DVBViewer have been installed. Everything has always worked fine, apart from these minor problems with the timer recordings.

 

Thank you.

 

Enrico

 

 

 

 

 

 

[Griga]

vor 11 Stunden schrieb enricob:

No endpoints available in the endpoint mapping

 

The complete message in English is "There are no more endpoints available from the endpoint mapper." Search this sentence with Google (including the double quotes), and you will see that many people already encountered this error message. You can find different explanations and also solutions for it (e.g. here). Maybe you can find out which one applies to your case.

 

It is no known SupprtTool issue, and you are the second one who reports it in many years (first one here), though the tool is used frequently. So it is most likely due to something special in your system / setup.

 

[Griga]

vor 13 Stunden schrieb enricob:

Do you know why this message asking the user to confirm the channel change sometimes appears and sometimes does not and the channel changes automatically?

 

Please note that the warning (due to Options -> TV/Radio -> Warning on timeshift termination) only appears in case of timeshifted playback, which means, the user has already jumped back in time and is actually using the timeshift recording.

 

Otherwise you would get the warning on each channel change, if "Start timeshift automatically" is switched on.

 

[enricob]

8 hours ago, Griga said:

 

The complete message in English is "There are no more endpoints available from the endpoint mapper." Search this sentence with Google (including the double quotes), and you will see that many people already encountered this error message. You can find different explanations and also solutions for it (e.g. here). Maybe you can find out which one applies to your case.

 

It is no known SupprtTool issue, and you are the second one who reports it in many years (first one here), though the tool is used frequently. So it is most likely due to something special in your system / setup.

 

 

I couldn't find any information because I was searching for it in relation to DVBViewer, but it's actually a system issue. I'll try to look into it further following your suggestions. I need some time because it seems a bit complicated for my limited skills. Thank you.

 

 

8 hours ago, Griga said:

 

Please note that the warning (due to Options -> TV/Radio -> Warning on timeshift termination) only appears in case of timeshifted playback, which means, the user has already jumped back in time and is actually using the timeshift recording.

 

Otherwise you would get the warning on each channel change, if "Start timeshift automatically" is switched on.

 

 

That's exactly the problem. I wasn't able to explain it, I'm sorry, it's also because my really poor English.

 

That is, the problem is that the warning should appear (due to Options -> TV/Radio -> Warning on timeshift termination) in case of timeshifted playback, which means that the user has already jumped back in time and is actually using the timeshift recording.

 

Instead, even when I had already jumped back in time and I'm actually using the timeshift recording, the channel changes without any warning message allowing me to choose whether to change channels or not.

 

The problem is precisely this: I would like a warning message to appear when I had already jumped back in time and I'm actually using the timeshift recording, allowing me to choose whether or not to change channels. Instead, at the moment, this feature only works some of the time. Sometimes the warning appears, but in most cases, the channel almost always changes automatically without warning.

 

So, regardless of the problems with the support tool, this is the issue.

 

Let me know if you have any suggestions.

 

Thank you.

 

Enrico